AAA is seeking to fill 20 insurance customer service associate positions at the CSAA Insurance Group call center in northwest Oklahoma City. Applicants should apply online by May 1 for May training classes. The center is located at 3100 Quail Springs Parkway, just west of Quail Springs Mall.


Service associates handle routine insurance inquiries and process transactions, including renewals and updates to membership accounts, for AAA insurance policyholders. AAA offers virtual job tryouts for those wanting to know more about the position. Go to Applications may also be submitted on the website.


Strong customer service skills, including at least one-to-two years of customer service experience, are required, as well as good attention to detail and a high school diploma. A college bachelor’s degree and previous insurance or AAA experience are preferred but not mandatory.


CSAA Insurance Group offers auto, home and personal lines of insurance in partnership with local AAA clubs, including AAA Oklahoma, in 23 states and the District of Columbia. With 2.3 million policies in force, it is one of the nation's largest providers of personal lines of insurance and is rated “A+” by A.M. Best, the insurance industry ratings agency.