Most of us care about doing our jobs well, and about the relationships we have with clients and coworkers. But author Jon Gordon says your actions might be sending the opposite message. The good news is that the more you care (and show you do), the more you stand out in a world where many don’t. Caring is great for business. The even better news is that by making, say, one percent more effort and paying attention to the little things, you can transform your relationships and see your overall success skyrocket.
Here, Gordon spotlights something you unknowingly do that tell others, “I don’t care.”
You’re curt or disrespectful with people. Everyone has feelings. Take care not to bruise them. Even during disagreements or when negative feedback needs to be shared, there is usually a way to say what you need to say without crossing the line and hurting someone.
“In my experience, most people don’t mean to be hurtful,” observes Gordon. “Rather, their tone reflects their own high stress levels, or their blunt speech is a product of their attention being focused elsewhere. This is why it’s so important to be fully present when you’re interacting with someone else — you’re more able to consider your words and gauge the impact they are having.”