Chamber members were up bright and early to take part in the third Business Before Hours of 2014. The host for this quarter’s event was Mercy Home Health, which has 23 co-workers and provides care within a 50-mile radius. The staff consists of both nurses and therapists.
Business Before Hours, which is sponsored by the Ardmore Chamber of Commerce, began in 2013 as an opportunity to provide a behind-the-scenes look at area businesses. The event at Mercy Home Health included a presentation in which the program was explained.
Paula Pfau, Mercy Home Health marketing director, said the mission of Mercy is to provide compassionate care and exceptional service. The facility offers care to patients who are homebound, under the care of a physician with a plan of care and in need of nursing or physical therapy.
Pfau explained the qualifications for being identified as a homebound patient, but said being qualified as homebound does not necessarily mean a patient cannot venture out.
“There are acceptable reasons to leave home,” she said. Patients can attend a religious service, adult daycare or leave for healthcare treatment. Absences that are infrequent or short visits are also acceptable to remain eligible for care.
Pfau said services are available 24 hours a day, seven days a week from Registered and Licensed Practical Nurses and therapists. Mercy Home Health also accepts all types of payment.
Shane Watkins, Mercy Home Health administrator, said no one is turned away, and there are a number of stories about the relationships developed between patients and caregivers.
“We hear a lot of stories coming in every day about the relationships the nurses have with their patients.” Watkins also said that as director, he has a lot of respect for what Mercy’s co-workers do.