Most of us care about doing our jobs well, and about the relationships we have with clients and coworkers. But author Jon Gordon says your actions might be sending the opposite message. The good news is that the more you care (and show you do), the more you stand out in a world where many don’t. Caring is great for business. The even better news is that by making, say, one percent more effort and paying attention to the little things, you can transform your relationships and see your overall success skyrocket.

Here, Gordon spotlights something you unknowingly do that tell others, “I don’t care.”

You gossip or make snarky comments behind people’s backs. You may think, “Well, she’s not here so it’s okay,” or, “Everyone gossips at the water cooler,” or even, “He deserves to be taken down a peg!” Wrong. Uncaring words have a way of getting back to the other person — and even if they never do, they cause the people with whom you’re speaking not to trust you.

“Tempting as it may be sometimes, make it your policy not to say bad things about your coworkers when you’re on the clock,” instructs Gordon. “If you simply must vent, wait until you can do so outside of work with a family member or friend.”