Editor’s note: Candidates for state and national offices on the ballot for the November 6 mid-term election were invited to respond to questions for profiles in The Ardmoreite. Those who chose to respond will be featured alongside their ballot opponent. For those that did not participate, basic information will be provided.
Thirty-three year resident of Oklahoma. Born in Ohio and attended the University of Texas at Austin and the University of Tulsa. Studied both architectural engineering and communications. Management and public service career including 16 years with MetLife, four years on the state’s judicial
nominating commission and chairwoman of the Tulsa
County Democratic Party. Education and training includes LOMA and NASD 6 and 26, marketing, business intelligence analyst, metrics, root cause analysis and quality auditing/process improvement. Two adult children and marital status is separated since 2017, pending final divorce decree.
What do you think are the three biggest challenges facing our state?
Diversification of economy, poor human service delivery systems including healthcare, education and mental health, and substandard median income relative to regional averages. We can’t compete when we lag in every category that attracts and retains businesses and talented professionals.
What is your priority while in office?
Increase marketplace competition and choice in healthcare for businesses, consumers and providers. Improve transparency and accountability by reviewing insurance rate increases and practices, by geographic area, gender, credit score and marital status. Increase consumer advocacy and education and implement cyber-security insurance standards.
When faced with a specific situation that puts your personal viewpoint at odds with a great many of your constituents, what decision do you make and why?
As commissioner, the laws, rules and statutes governing the insurance code, bondsman code and remaining regulated entities, not my personal viewpoint should dictate the operations of the office.
Where do you stand on communication with your constituents while in office?
I welcome and encourage open constituent communications and look forward to implementing consumer advocacy panels to discuss the effectiveness of insurance delivery systems from the consumer and patient perspective.
What are three things you plan to change while in office?
Implement solutions to save lives, simplify insurance policy language for consumer understanding, improve marketplace choice and address concerns with the high uninsured rates we have in our state.
What is your stance on partnerships across party lines to address hot-button issues that affect the state?
The Insurance Department should not be political and I have a record of working for the best solution based on facts and data and not driven by partisan motives. Leadership demands we work for the good of all Oklahomans.
How do you plan to address transparency of information and policy?
Implement a benchmark and scorecard system of insurers based on premium written, number of claims, paid, delayed and denied. Agent and fine activity and expand access and reporting through an insurance ombudsman and open data complaint resolution system.